About
About me
I am a Philippines-based IT professional with over 10 years of experience in network administration, IT support, systems administration, and technical operations.
Profile
From May 2016 to June 2023, I worked as a Network Administrator / IT Support professional at Al Maqsourah Trading in Riyadh, Saudi Arabia. My responsibilities included supporting business users, maintaining and troubleshooting LAN/WAN connectivity, working with TCP/IP networks, routing and switching, VLANs, Windows environments, Outlook, and Microsoft 365-related services. I also handled hardware and software troubleshooting, technical incidents, and day-to-day IT support.
I also have experience as a Technical Operations Technician with Carnival Corporation, working in a shipboard operational environment where I performed technical diagnostics, equipment troubleshooting, and maintenance support for specialized electronic systems.
My technical interests and strengths include network infrastructure, routing and switching, network troubleshooting, infrastructure support, and IT operations. I have earned certifications including CompTIA Network+, Security+, and CySA+, ISC2 Certified in Cybersecurity, Microsoft Azure Fundamentals, AWS Certified Cloud Practitioner, and CompTIA Security Analytics Professional.
For my next career move, I am focused on remote or internationally based opportunities as a Network Support Engineer, NOC Analyst, Network Administrator, or MSP Support Engineer. I want to further develop my hands-on experience with enterprise networking, multi-site infrastructure, VLANs, OSPF, BGP, network monitoring, incident management, and managed IT services.
I value structured troubleshooting, clear technical documentation, reliable infrastructure, and continuous technical development. I am currently strengthening my practical networking skills through hands-on lab environments and independent infrastructure projects.
Professional approach
- Structured and methodical troubleshooting.
- Clear technical documentation.
- Reliable infrastructure and service availability.
- Security-conscious administration.
- Effective communication with users and technical teams.
- Continuous learning and hands-on technical development.